Terms of Service

Please read these Terms of Service ("Terms") carefully before using the AxiomERP platform operated by Axiostekltd ("AxiomERP", "we", "us", "our"). By creating an account or accessing the platform, you agree to be bound by these Terms. If you do not agree, do not use the platform.

1. Definitions

• "Platform" means the AxiomERP web application, APIs, and associated services.
• "Subscriber" means the company or individual who registers for a subscription plan.
• "User" means any person granted access to the Platform by a Subscriber.
• "Tenant" means an isolated workspace provisioned for a Subscriber.
• "Content" means all data, files, and information uploaded or generated within a Tenant.

2. Acceptance of Terms

By registering for or using the Platform, the Subscriber represents that they have the legal authority to enter into these Terms on behalf of their organisation, and that all information provided during registration is accurate and complete. These Terms form a binding legal agreement between the Subscriber and AxiomERP.

3. Service Description

AxiomERP provides a multi-tenant ERP platform covering Finance, HR & Payroll, Inventory, Procurement, Manufacturing, CRM, Point of Sale, eCommerce, and Analytics. The availability of individual modules depends on the subscription plan selected. We reserve the right to modify, add, or discontinue features with reasonable notice.

4. Account Registration and Security

Subscribers are responsible for:

• Providing accurate registration information and keeping it up to date.
• Maintaining the confidentiality of all user credentials within their Tenant.
• All activities that occur under their Tenant, including actions taken by their Users.
• Promptly notifying us of any unauthorised access or suspected security breach at security@axiomerp.com.

AxiomERP will never ask you for your password. You must not share credentials across individuals or create accounts for persons who have not accepted these Terms.

5. Acceptable Use

You agree not to use the Platform to:

• Upload or transmit unlawful, fraudulent, defamatory, or harmful content.
• Circumvent, disable, or interfere with the Platform's security features.
• Conduct automated scanning, scraping, or bulk data extraction without our written consent.
• Impersonate any person or entity or misrepresent your affiliation with any organisation.
• Violate any applicable Ghanaian or international law or regulation.
• Transmit malware, viruses, or any code designed to disrupt or damage systems.
• Resell, sublicense, or make the Platform available to third parties not covered by your subscription.

Violation of these terms may result in immediate suspension or termination of your account without refund.

6. Subscription and Payment

Access to the Platform requires a paid subscription. By subscribing, you agree to:

• Pay all fees associated with your selected plan in advance.
• Provide accurate billing information and keep it current.
• Accept that subscription fees are non-refundable except where required by Ghanaian consumer protection law or as explicitly stated in our refund policy.

We reserve the right to adjust pricing with at least 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.

7. Data Ownership and Content

You retain full ownership of all Content you upload to your Tenant. You grant AxiomERP a limited, non-exclusive licence to store, process, and display your Content solely to operate the Platform and provide the agreed services. We do not claim any intellectual property rights over your Content.

Upon subscription termination, you may export your data in supported formats. We will retain your data for 90 days post-termination before permanent deletion, unless a longer period is required by law.

8. Intellectual Property

The AxiomERP platform, including its software, user interface, branding, and documentation, is the exclusive intellectual property of Axiostekltd and is protected by Ghanaian and international copyright and trademark law. You may not copy, modify, reverse-engineer, or create derivative works of the Platform without our prior written consent.

9. Uptime and Service Levels

We aim to provide high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance. We are not liable for service interruptions caused by circumstances outside our reasonable control, including internet outages, third-party service failures, or force majeure events.

10. Limitation of Liability

To the maximum extent permitted by Ghanaian law, AxiomERP's total liability arising from or related to these Terms or your use of the Platform shall not exceed the total subscription fees paid by you in the three months preceding the claim.

We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

11. Termination

Either party may terminate the subscription at the end of the current billing period by providing written notice. We may terminate or suspend access immediately and without notice if:

• You breach these Terms and fail to remedy the breach within 7 days of notice.
• We are required to do so by law.
• You become insolvent or cease to carry on business.

Termination does not relieve either party of obligations that accrued prior to the effective termination date.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any dispute arising from or relating to these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to the courts of competent jurisdiction in Accra, Ghana.

13. Changes to These Terms

We may update these Terms from time to time. We will notify Subscribers of material changes by email and by displaying a notice within the Platform at least 14 days before the new Terms take effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, please contact us: